Frequently Asked Questions
Everything you need to know about your SpearmintLOVE experience.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-2 business days. During peak seasons or sales events, please allow up to 5 business days for your order to be dispatched from our warehouse.
What is your return policy?
We accept returns on unwashed, unworn items with original tags attached within 30 days of purchase. Please note that certain items, such as pacifiers and final sale goods, are non-returnable for hygiene reasons.
Do you offer international shipping?
Yes, we ship our boutique baby and toddler apparel worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and weight of the parcel.
How do I know what size to order for my baby?
We provide a comprehensive size guide on each product page. Since many of our curated brands fit differently, we recommend checking the specific measurements or sizing up if you are between sizes.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are typically unable to make changes or cancellations. Please double-check your shipping address and cart before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Shop Pay Installments for flexible budgeting.